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Welcome to Carradale Surgery online where we hope you will find enhanced convenience added to first class healthcare. Find out all about Carradale Surgery, our opening times and how to see a member of the team. You can also find practice updates and news on the latest health issues.

Informative notice to patients of Carradale Surgery - Coronovirus

 

In light of the currently evolving COVID-19 (Coronavirus) situation in the UK, Carradale Surgery is taking some preventative measures to help protect our community. 

 

We are encouraging contact by way of telephone, email or using our letterbox in the side door for paper correspondence.  

 

Appointments

In order to minimise the spread of the virus, we are triaging all requests for appointments. and encouraging patients to engage in telephone consultations for the time being, rather than attending the surgery for ‘face-to-face’ appointments.  If the clinician then decides it is necessary for you to be seen in clinic, this will be arranged for you. 

 

We have locked our main entrance, allowing entry only to attend essential appointments, thus limiting the number of patients in our waiting room at one time. 

 

Medication Requests

Please email Carradale.surgery@nhs.net (preferable), call (01583 431376) or post through the letterbox at the left-hand side of the building. 

 

Medication Collection

Please collect your medication 48 hours after ordering and between the hours of 2:00 pm and 4:30pm. Ring the doorbell if collecting a repeat prescription.

 

We would ask that everyone understands and appreciates our reasons for implementing the above measures; we have the best interests of our entire community in mind and are keen to minimise the risk of infection to as many patients as possible.

Hand Gel

PLEASE USE HAND GEL WHEN ENTERING AND EXITING THE BUILDING.

 

For those who have concerns with regard to whether or not they may currently be at risk of Coronavirus, please visit NHS 111 (https://111.nhs.uk/) which has a very helpful dedicated ‘Online Coronavirus Service’.  

Local Help Information:

Local Facebook page Covid-19 Support:Carradale and East Kintyre Community Council Area has been set up. If you are not on Facebook or wish to find out more please contact the following phone numbers to get you to our “points of contact” who have a list of volunteers who may be able to assist you during self isolation:


CATRIONA TROTT (TEL: 01583 431115  Email: carradalevh@gmail.com)
MALCOLM TROTT (Tel: 07801416134)
ELAINE BATCHELOR (Tel: 01583 431533)

Websites/ Facebook Pages providing useful information and local contacts are:

NHS: https://www.nhsinform.scot/…/infection…/coronavirus-covid-19

Coronavirus MAKI Community Contacts: https://www.argyll-bute.gov.uk/…/community-contacts-mid-arg…

Carradale Covid-19 Support Group: https://www.facebook.com/groups/572419233620742/

Kintyre Community Resilience Group: https://www.facebook.com/KintyreCommunityResilienceGroup/

Caring for People Helpline
https://m.facebook.com/notes/argyll-and-bute-hscp/coronavirus-caring-for-people-helpline-argyll-bute-available-monday-to-friday-9a/2474145082900764/

National Help Numbers:

Self Isolation Notes: https://111.nhs.uk/isolation-note

  • Coronavirus general helpline: 0800 028 2816

If you don't have symptoms and are looking for general advice. 

  • Helpline for elderly people:  0800 12 44 222

Call Age Scotland for coronavirus advice, help, or simply a friendly voice of support.

  • Business Support Helpline: 0300 303 0660

Call the Scottish Government's official helpline for businesses for all questions related to Coronavirus financial support and essential advice.

  • Mental Health Helpline: 0800 83 85 87

Call Breathing Space Scotland for listening, advice and information for people in Scotland feeling low, stressed or anxious.

  • Employers' Helpline: 0800 019 2211

Call Healthy Working Lives for practical workplace advice on health, safety and wellbeing information.

  • LGBT Health and Wellbeing Helpline: 0300 123 2523

Call LGBT Helpline Scotland for information and emotional support, or simply a friendly voice. 

  • Parent's Helpline: 08000 282233

Call Parentline Scotland for tips, advice and support for parents/guardians, or if you simply need to talk. 

  • Housing Helpline: 0808 800 4444

Call Shelter Scotland for advice and answers on homelessness, evictions, housing benefit, repairs and more. 

  • Domestic Abuse Helpline: 0800 027 1234

Call the Domestic Violence Helpline for confidential support from highly trained female advisers. 

  • Rape Crisis Scotland Helpline: 08088 01 03 02

Call Rape Crisis Scotland for confidential support, advice and information.  It is for anyone, women and men, affected by sexual violence, no matter when or how it happened. 

Resources:

Resources to support emotional wellbeing and mental health

Parent Club - covering health information, advice on how to talk about Coronavirus and ideas on helping children through this time: 

https://www.parentclub.scot/ 

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

(Site updated 03/04/2020)
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