Near Me LogoNear Me Video Consultation

Near Me is a new service which means you can have a video consultation from home. Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used. There are always a range of factors to think about, so if you have a strong preference please let us know.

The Near Me appointment will be at a specific time – just like a normal appointment.

For a video appointment you will need:

• A reliable internet connection
• A device for making a video call (computer and webcam, tablet or smartphone)
• The Chrome or Safari internet browser 

You should be in a private, well-lit area: make sure no one can listen into your video call unless you want them to be there to help you.

To check your equipment, or to make a Test Call, click here.  The Test Call replicates exactly what you’ll see when starting a real consultation, but please note that no calls will be answered from this “Test Call”.  We know some people are cautious about using NHS “Near Me” because it’s new, so knowing how to use the service in advance will just help to take the pressure off if you are booked in for a video appointment.

GP Near Me Video Consultation 

To enter the virtual 'Carradale Surgery Waiting Area' you will have to press 'Start Video Call' button below. This should only be used if you have an actual (real) video appointment with Dr Elder or one of the Practice Nurses.

You will have to enter your name, date of birth, telephone number and tick the box to continue. Finally click on 'Start Call'. You will then be placed in the virtual waiting room until Dr Elder or the Practice Nurse connects to your video call. Dr Elder/Practice Nurse will appear on the screen when the call is connected. You can speak as if you are in the same room. You will hear music until the call connects.

If you have any difficulties during the video call, click the green “refresh” button to reload the screen. To finish the call, click “end”.

Near Me Start Button

Find Out More

To find out more about a Video Consultation from your home, have a look at the ‘NHS Scotland Near Me' page or read our patient leaflet below 

Carradale Surgery Near Me Video Consultation Leaflet

 
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