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Check this page for the latest news on Carradale Surgery

May 2020

Locum Cover - 28 May

Dr Grace Gibson will be covering for Dr Elder as Locum Doctor at Carradale Surgery on Friday, 28 May 2020.

Near Me Video Consultations

We are pleased to inform you that our Practice Nurses are now also set up to use the video-consulting system “Near Me”. This will allow you to have video consultations from the comfort of your own home using your own computer, smartphone or tablet device. Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used. All video consultations are by appointment only.

Details of how you book a video consultation with Dr Elder or the Practice Nurses are available on this surgery website at the Appointments (Near Me) tab above.

As our Practice Nurse Jill Denton also runs Smoking Cessation clinics from Carradale Surgery, these can also now been done via video consultation as and when required.

GP Practice Open on May Public Holidays

Carradale Surgery will be open on the May holidays of 4 and 11 May 2020.  Dr Elder will cover these days and prescriptions will be able to be collected between 2.00 pm and 4:30 pm.

April 2020

Food Bank

Foodbank

Hand Sanitiser for Patients

Dr Elder and the Carradale Surgery Patients Group have donated a bottle of hand sanitiser for every household in the practice. Thank you to all the local volunteers delivering to all.

GP Near Me Video Consultations with Dr Elder

Carradale Surgery is now set up to use the NHS Scotland video-consulting system “GP Near Me”. This will allow you to have a video consultation with Dr Elder from the comfort of your own home using your own computer, smartphone or tablet device. Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used.

Booking a Video Consultation with Dr Elder:

Details of how you book a video consultation with Dr Elder are available on the surgery website at www.carradalesurgery.co.uk.

Thanks must go to National “Near Me” Lead Clare Morrison who has championed Near Me; and to Healthcare Improvement Scotland Technology Enabled Care Team at how quickly and efficiently they have rolled out “Near Me” to all GP practices as part of the response to Covid-19. Local thanks must also go to Arlene Stenhouse who is the Argyll and Bute Project Support Officer with TEC Team Scotland.

Carradale Surgery - Update

As we end the first lockdown period and enter a further three-week spell I would like to take this opportunity of thanking everyone for adhering to strict self-isolating and social distancing.  It has had a huge effect on minimising the spread of Coronavirus and is the best way in which you can assist in keeping our community and those around us as safe as possible.

The surgery is operating as normal, albeit the last few weeks have seen many changes in the way the practice has provided urgent medical care in the community.  The main aim has been to reduce the number of patients physically coming to the surgery in order to keep both our staff and patients safe.

CONSULTATIONS

In order to minimise the spread of the virus, we are doing a large number of telephone consultations which have worked really, really well by being able to give full consultations with follow up prescriptions and investigations as required.

We recently introduced trial video consultations using ‘NHS Near Me’.  This is a fantastic, safe and secure resource which has been rolled out very quickly across the region to allow us to do video consulting with you whereby you do not leave your home. You can use a mobile phone, tablet or laptop and instructions will shortly be available on our website and Facebook page. 

If we decide it is necessary for you to be seen in the surgery or at home, this is arranged for you.  Our main entrance has been locked, allowing entry only to attend essential appointments, thus limiting the number of patients in our waiting room at one time.  If we arrange a Face to Face appointment with you, don’t be alarmed if you see us wearing Personal Protective Equipment (PPE).  This may include mask, glasses, visor, apron, gloves and are worn to safeguard staff and patients. 

We have sourced PPE from NHS Scotland and through a number of innovative ways to ensure we and the carers in the community have supplies.  If you need any PPE for caring for members in our community, please get in touch with us.

PRESCRIPTIONS

The dispensing side of the practice has been extremely busy and seen a very large increase in workload, so we have appreciated the 48-hour window before you are collecting your prescriptions.  A thank you to everyone assisting us with sending in your prescription requests in good time and using email Carradale.surgery@nhs.net or telephoning (01583 431376).  We are pleased to be able to offer an in-house prescription delivery service for patients who are unable to collect or have their medication collected by a family member.

The surgery will continue to be ‘open’ for prescription collection Monday to Friday between 2:00 pm and 4:30pm.  Please ring the doorbell and follow the instructions on the door.

SANITISER

We have sanitiser available for everyone entering and exiting the building.  The surgery has purchased a consignment of sanitiser gel for staff, carers and key workers in the community as required.  Along with the Surgery Patient Group it has been agreed to give each household a 500ml bottle of hand sanitiser gel if required.  Once the full delivery arrives we shall arrange distribution.

COMMUNITY SUPPORT

Our community has always had a fantastic support service, but never more so than in the last few weeks.  We have a large number of our community self-isolating, and it has been wonderful to see the volunteers that have stepped forward to provide support and care to all. 

The Temporary Shop has shown to be an extremely valuable asset alongside the ‘COVID 19 Support: Carradale and EKCC Area Group’ as well as Shopper Aide, Kintyre Community Resilience Group, Key Workers and the many local businesses providing a food service to our doorstep.  Our website (www.carradalesurgery.co.uk) has full details of support contact details should you require help (local, regional and national contacts).

SURGERY TEAM

A VERY BIG THANK YOU must go to my surgery team who have worked extremely hard with all the changes required to be implemented at short notice and with some members now home working.

We are still in the early stages of the Covid Crisis and I cannot stress enough the importance of social distancing and self-care.  We have a wonderful environment on our doorstep for those taking their daily exercise and very lucky to live in such a beautiful, caring community. Please follow all the NHS Inform guidelines and stay safe.

Dr Malcolm Elder

Congratulations to Dr Irina Rotariu and Dr Bianca Rose Low

Irina  Bianca Rose

Congratulations to our 2019/20 University of Aberdeen placement students Dr Irina Rotariu and Dr Bianca Rose Low who graduated today (two months early in Elgin and Shetland Hospitals) where they are helping the NHS with the coronavirus effort. We wish you all the very, very best in your future medical careers.

Thank You

A BIG SHOUT OUT to the number of businesses through local and personal contacts who have donated or sourced for us much needed items for the surgery/community in the last couple of weeks.

Beinn an Tuirc (Hogg Wash sanitiser); Harbro Ltd (disposable boiler suits); Glen Scotia (protective clothing, masks, sanitiser); Gael Force Group (protective suits); Jim Martin Supplies (masks); Kintyre Smokehouse (aprons); Midton (masks); Quirky Gift Library (masks); Shenley Park (gloves, arm sleeves, aprons); NHS Scotland - For The Love of scrubs; Dr R Coull (masks); D Holmes and E Beveridge (gloves).

It is fantastic that gin / whisky / fishing / farming / chocolate / apple orchard / clothing / acrylic industries have rallied around with innovative thinking and protective equipment. We are so touched and very appreciative.

Should you be caring for someone in our community and are concerned you do not have appropriate Personal Protective Equipment (PPE) please let us know and we shall assist you.

Take care, stay at home and stay safe.

Hogg Wash

Hoog Wash

Carradale Surgery were delighted to receive a large donation of ‘Hogg Wash’ from local Beinn an Tuirc Distillers. THANK YOU so much as this is very much needed at this time and we shall be back to purchase some more in due course. Great to see the Big Don still be used for this as well as gin making. 👏👏👏
https://www.facebook.com/1511863985789987/posts/2289027528073625/?vh=e&d=n


https://www.facebook.com/1511863985789987/posts/2289027528073625/?vh=e&d=n

March 2020

Thank You 

TYAlong with the sunshine today came local hero Iain McAlister of Glen Scotia who has kindly donated vital personal protective equipment, masks, anti bacterial hand wash, disposable gloves and paper towels for Carradale Surgery.

We have been trying to source effective PPE for all our staff from a variety of different outlets as normal suppliers are out of stock.

A huge THANK YOU from us all as this donation is hugely appreciated at this time.

Prescription Collection

To assist surgery staff at this time, please can we request that prescription collection is at least 48 hours after ordering and that collection is done between 2.00 pm and 4:30 pm.  Many thanks for your assistance here.

Special Measures

Following a team planning meeting today it was agreed to minimise risk to staff and community by introducing some special measures.

Dr Elder is self isolating and working from home having recently returned from holiday. The surgery phone line (01583 431376) has been diverted to Dr Elder’s house to enable telephone consultations and message taking.

PRESCRIPTIONS
To assist with ordering of prescriptions can patients please email carradale.surgery@nhs.net with their requests if possible. Alternatively telephone in or post through the letterbox. In these unusual times please can you order your prescriptions in plenty time to assist us with ordering and processing.

Thank you to everyone for their understanding at this time.

Please follow all advice to stay safe - https://www.nhsinform.scot/…/infection…/coronavirus-covid-19

Patient Information - Coronavirus

In light of the currently evolving COVID-19 (Coronavirus) situation in the UK, Carradale Surgery is taking some preventative measures to help protect our community. We would ask that everyone understands and appreciates our reasons for implementing the following measures; we have the best interests of our entire community in mind and are keen to minimise the risk of infection to as many patients as possible.  We are encouraging contact by way of telephone (01583 431376) or email (carradale.surgery@nhs.net). 

Appointments

In order to minimise the spread of the virus, we are triaging all requests for appointments. and encouraging patients to engage in telephone consultations for the time being, rather than attending the surgery for ‘face-to-face’ appointments.  If the clinician then decides it is necessary for you to be seen in clinic, this will be arranged for you.  We have locked our main entrance, allowing entry only to attend essential appointments, thus limiting the number of patients in our waiting room at one time.  

 Medication Requests

Please email Carradale.surgery@nhs.net (preferable), call (01583 431376) or post through the letterbox at the left-hand side of the building.  

 Medication Collection

Please collect your medication 48 hours after ordering and between the hours of 2:00 pm and 4:30pm. Ring the doorbell and follow the instructions on the door.

Hand Gel

Please use Hand Gel when entering and exiting the building.

Locum Cover - 2 to 20 March

The following doctors will be covering Dr Elder as Locum Doctor at Carradale Surgery. Please note Thursday evening surgeries will be from 4.30 – 5.30 during these weeks.

02 - 13 March    Dr Doerte Pfuetzner 
16 - 20 March    Dr Grace Gibson

February 2020

Locum Cover - 17/18 February

Dr Doerte Pfuetzner will be covering for Dr Elder as Locum Doctor at Carradale Surgery on 17 and 18 February.

Locum Cover - 7 February

Dr Malcolm Kerr will be covering for Dr Elder as Locum Doctor at Carradale Surgery on Friday, 7 February

January 2020

Change to GP Consultations as of 3 February

The following letter is going out to all patients to advise of the changes being made to GP consultations as of 3 February.

Dear Patient

 

CHANGE TO GP CONSULTATIONS

 

We are writing to inform you of changes to our GP consultations. Carradale Surgery now has 44% of patients aged over 65 years which is well above the national average (17%). With this in mind and the growing number of patients with multiple complex medical conditions, the surgery has decided to change all appointments from 10 minutes to 15 minutes. This will assist Dr Elder, Locum GPs and staff to provide the most effective, manageable care to all patients.  

 

To make this change to 15-minute appointments, there will no longer be Open Surgeries.  From Monday, 3 February 2020, GP consultations will be by bookable appointment only.  Urgent medical conditions will continue to be accommodated as required.

 

GP appointments can be booked at reception or by telephone.  Please note there will be no change to Practice Nurse consultations. 

 

GP APPOINTMENTS WILL BE AVAILABLE ON

 

DAY

MORNING

AFTERNOON/EVENING

MONDAY

10.00-11.45 AM

15.30-16.30 PM

TUESDAY

 

15.30-16.30 PM

WEDNESDAY

 

SKIPNESS 13.30-15.15 PM

THURSDAY

09.30-11.45 AM

18.30-19.30 PM

FRIDAY

 

14.30-15.45 PM

   

 

We aim to continue to provide the best holistic care to our patients. We hope you understand the reason for change and assist us in making this decision work for all patients.

 

 

Yours sincerely

 

Dr M Elder

 

January 2020

Medical Student Placement

Carradale Surgery are looking forward to welcoming Bianca-Rose Low, a 5th year medical student from the University of Aberdeen who will be with us from Monday, 13 January - 28 February 2020.
 
The university and students highly value these placements to learn about remote and rural General Practice. Thank you in advance to all the patients who help with developing our future doctors.
AU
December 2019

Merry Christmas and Thank You

Merry Christmas to all our patients. Thank you so much for the many kind gifts, good wishes and cards that we receive at this time of year.

The surgery will be open Monday, Tuesday & Friday for Christmas week and New Year - please see website for full details www.carradalesurgery.co.uk/opening-times 

Out with these times contact NHS24 on 111 and they can offer advice or arrange the most appropriate appointment for your condition.  In an emergency always call 999.

Seasons greetings from all of us at Carradale Surgery.

Prescriptions - Festive Closures

PrescriptionsThe practice will be closed on the 25 and 26th of December, as well as being closed on the 1st and 2nd of January. Please think ahead in regards to ordering your prescriptions to ensure you have enough to see you through the festivities.

Christmas Raffle Winners

CONGRATULATIONS to all the lucky winners in our Christmas Raffle. The amazing sum of £339 was raised in aid of Carradale Surgery Equipment Fund and Red Cross who provide a wonderful transport service for many.

A BIG, BIG THANK YOU from all in the surgery team, to everyone who supported by donating prizes and purchasing raffle tickets.

Raffle Prize Winners 2019

 

1st Prize - Luxury Hamper: Sheena Ramsay

2nd Prize – Runner Up Hamper: Margaret Cook

3rd Prize – Small Hamper: Eila Durnan

4th Prize – Small Hamper: M  MacDonald (Skipness)

5th Prize – Coffee & Tea Hamper: The James Family(Skipness)

6th Prize – Small Hamper: Di (Red Cross)

 

Other prizes went to:

Carradale Surgery £10 Fruit & Veg Voucher: 14 Woodside

Bottle of Whisky: Cathie Baker

Bottle of Wine: Jean Henderson

Linen Room Gift Set: Tina Burtles

Blue Bag Gift Set: Linda Halliwell

Mug & Shortbread Gift Set: Albie (Red Cross)

Egg Cup Gift Set: Jean Campbell

Surprise Parcel Gift 1: Tracey Muscroft

Surprise Parcel Gift 2: Keith Higgins

Grey Sparkle Scarf: Mary Macallister Hall

M&S Recipe Book: Elaine Batchelor

Bottle Elderflower Presse: Johnny Durnan

Ted Baker Toiletries Gift Set: Julie Thomson

Inky Treasure Hunt Book Colouring Book: Margaret Gruber

Thorntons Chocolate: Bruce & Kim Norton

M & S Cherry Liquors: 14 Woodside

Bendicks Mint Collection Chocolates: Jessie Wilmot

M& S Chocolate Biscuit Box: Jean Shaw

Victoria Biscuit Box 1: Jean Campbell

Victoria Biscuit Box 2: McKinven, Port Righ

Tin of Butter Cookies: Louise & Raymond Gosling

Box of Cheese Biscuits: Calissa MacDougall

M&S Belgian Chocolate Truffles: Skrupska Family

Belgian Chocolates: Isobel Williamson

Box of Shortbread: Andrew c/o Gail McIntosh

Box of After Eight: Ishbel McConnachie

November 2019

Christmas Raffle - tickets on sale now

RaffleIt is raffle time again. Fabulous Christmas hamper and lots of other goodies as prizes.
Tickets available at Carradale Surgery. 
To be drawn on 20 December - good luck everyone.

October 2019

Locum Cover - 4 to 15 November

The following doctors will be covering Dr Elder as Locum Doctor at Carradale Surgery. Please note Thursday evening surgeries will be from 4.30 – 5.30 during these weeks.

04 - 08 November    Dr Doerte Pfuetzner 
11 - 15 November    Dr Grace Gibson

September 2019

Flu Clinics


It is that time of year again and the flu vaccines are in. We are organising clinics at present and any eligible patients should contact reception, to arrange a suitable appointment.

https://www.nhsinform.scot/healthy-living/immunisation/vaccines/flu-vaccine 

Public Holiday

The surgery will be closed on Monday 23 September

 

If you require to contact a doctor urgently you should telephone

 

NHS 24 on FREE PHONE 111 or for life-threatening emergencies dial 999

Fishing Boat Tour

Thank you to Jamie Campbell of Village Belle IV for showing Dr Elder and our current medical student Irina around his boat this morning. The visit highlighted the working conditions for fishermen on the West Cost of Scotland and the health and safety risks faced in the industry. Both were very impressed with the condition and organisation of the boat which is now 50 years old.

Village Belle IVVillage Belle

Elderberries Discussion

Just a reminder of the drop in session to discuss an Elderberries Group in Carradale.
Pop in past the village hall anytime between noon - 2pm on Friday, 6 September.

Elderberries

Patient Group AGM

The Patient Group AGM will be held on Wednesday, 25 September at 5.30 pm in the Carradale Surgery.  Any interested patient registered at Carradale Surgery is welcome to attend.  

Medical Student Placement

Carradale Surgery are looking forward to welcoming Irina-Elena Rotariu a 5th year medical student from the University of Aberdeen who starts with us on Monday, 2 September 2019 for seven weeks. The university and students highly value these seven week placements to learn about remote and rural General Practice.

July 2019

Congratulations to Dr Amanda Love & Dr Matthew Dunne

Congratulations to our 2018/19 placement students Amanda Love and Matthew Dunne on graduating from the University of Aberdeen. We wish you all the very, very best in your future medical careers.
Thank you Amanda for sending through your graduation photo. day.

A Love

Locum Cover

Dr Doerte Pfuetzner will be covering for Dr Elder at Carradale Surgery from Monday 12 August to Friday, 16 August 2019.  Please note that Thursday evening appointments will start at 4.30pm during this period.

University Placement

We are pleased to welcome Miss Connie Dodds, a 2nd year medical student who is currently studying at the University of St Andrews.  Miss Dodds will be on placement with us from Monday, 5th to Friday 9th August.

Dochas Carers Centre and Counselling Service

dochas

Do you look after a relative, partner or friend who needs support because of age, physical or learning disabllity or illness including mental health?
 
The Dochas Carers Centre is there to support you by providing information and guidance. You can call in person, phone, request a home visit or make an appointment to speak to one of their staff.
 
The Dochas Centre is well aware that there are many carers living in remote and rural areas who do not know where to find the information and guidance they need to support them in their role as a carer. Through Outreach Workers, Dochas provides that information, guidance and support.
 
KINTYRE OUTREACH WORKER is Tracy Chambers M0753 503 6953 Email: tracy@dochasfund.org.uk
 
The KintyreSupport Group meets on the first and third Friday of the month 10.30 to 12.30 pm at Dunaverty Suite, Campbeltown Community Centre.
 
For full details contact 01546 605 261
 
https://www.dochasfund.org.uk/index.html

In-Service Day

The surgery will be closed on

Monday 8th July

 

Please make sure you order your prescription in good time

 

If you require to contact a doctor urgently you should telephone

 

NHS 24 on FREE PHONE 111 or for

life-threatening emergencies dial 999

May 2019

Locum Cover

Dr Doerte Pfuetzner will be covering for Dr Elder at Carradale Surgery from Monday 3 June to Friday, 14 June 2019.  Please note that Thursday evening appointments will start at 4.30pm during this period.

In-Service Day

The surgery will be closed on

Monday 13th May

 

Please make sure you order your prescription in good time

 

If you require to contact a doctor urgently you should telephone

 

NHS 24 on FREE PHONE 111 or for

life-threatening emergencies dial 999

April 2019

Missed Appointments

IF YOU CAN'T KEEP YOUR APPOINTMENT PLEASE CALL AND LET US KNOW. TEL: 01583 431376

DNA's

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